| Field | Description |
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| Customer Payment Format
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In this field, you can select which customer payment format to use when reading customer payments using the current payment agent.
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| Entry Description
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In this field, you can specify an entry description to be used when a customer payment is made.
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| Charge Account
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In this field, you can specify a dimension combination of the type Posting Reference referring to a G/L account number. The account must exist in Maconomy’s chart of accounts and must be a posting account. If the customer payment file contains information about charges incurred in connection with the customer payment, the charge is debited to this account and credited to the bank account related to the customer payment.
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| Transaction Type
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In this field, you can enter the default transaction type for the payment agent. You can select from all transaction types registered in the system (there is no validation.)
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| Transaction Number Series
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In this field, you can select the transaction number series to be used when creating automatic and manual customer payment journals for posting and when receiving electronic information from the payment agent.
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| Consecutive Trans. No.
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When reading a customer payment file, you need to specify a transaction number. The transaction number is used when G/L and Customer entries are created. If you check this box, the transaction number will be increased by one every time a customer payment is read.
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| Calculate Entry Date
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If the customer payment file does not contain an entry date, and no summary entry date is specified when reading the file, the entry date is calculated from the date of payment. If you do not mark this field, the entry date is made equal to the date of payment. If you mark this field, the entry date is calculated as the date of collection plus two working days. Please note that bank holidays are not taken into account.
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| Transfer Registration Date
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If you mark this field, the entry text entered in the field “Entry Description” in the window Read Customer Payments is used for the G/L and Customer entries that are made when reading the customer payment file. Apart from that, the date of the current customer payment is transferred. This date is the date upon which the paid amount is drawn from the customer’s account.
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| Transfer Dimensions
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If you mark this field, the customer’s dimensions are transferred from the customer’s information card to the entry lines created when reading the customer payment file.
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| Create Error Entries
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When reading the customer payment file, Maconomy checks the file’s contents. If this is marked, Maconomy will create a customer payment with the available but not complete information. The missing information must be entered/changed before the related customer payment journal can be posted.
There will not be created a customer payment, If the field is not marked. The user must then manually create the erroneous payments.
- Unknown Payer ID: No customer or customer entry with the payer ID exists. The text “Unknown Payer ID” is transferred to the field “Remarks” in the customer payment. To reconcile the amount against an open customer entry, open the window Show Customer Payments and find the error entry and make a note of the transaction number listed there. Then open the window Customer Open Entry Reconciliation in the A/R module, search for the transaction number, and see if you can reconcile the paid amount manually. If you cannot do that, you can call the bank for more information about the entry.
- No collection order found: A customer payment was made, but the corresponding collection order cannot be found. In this case, the amount is entered in a journal of the type “Customer Payment” (instead of “Automatic Customer Payment”) with the text “No Collection Order Found” entered in the field “Remarks.” To reconcile the amount, follow the procedure outlined above in the discussion of the error “Unknown Payer ID.”
- Entry date is outside the open posting period: In this case, the entry date is changed to today’s date.
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| Separate Journal for Error Entries
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When reading the customer payment file, Maconomy checks the file’s contents. If an error is encountered, and the field “Create Error Entries” has been marked, Maconomy will create a customer payment with the available but not complete information. If this field is not marked, the erroneous entries are added to the automatic customer payment journal along with the correct entries, which cannot be posted until the errors have been resolved. If the field is marked, the erroneous entries are added to a separate customer payment journal which can then be resolved without delaying the posting of the correctly registered payments.
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