Reminder Text Groups Single Dialogs Workspace

Use this workspace to group reminder texts according to wording or severity.

This is useful if certain reminders are friendly reminders of payments due, while other reminders must be more severely worded. You can reuse reminder texts on several levels in one or more reminder text groups.

Reminder letters contain reminder texts that are based on the interest charge/reminder principle specified for the customer in the Company Specific Payment Information workspace.

You create reminder texts in the Reminder Texts workspace, where you can divide reminder texts into language-specific groups. For example, you can create French reminder texts to assign to French customers.

You assign a reminder text group to a customer in the Reminder Text Group field in the Payment Information workspace.

Note that when you print reminders, Maconomy prints out the text lines on the top level where the level is less than or equal to the customer's current reminder level. For example, if you created reminder texts on level 1, 2, and 3, Maconomy only prints the text lines for level 3 for a customer who has reminder level 4.