KB #000018: Field Report Emails from SafetySnapper in Junk Mail Folder

Description: Field report email messages from ArchiSnapper/SafetySnapper are ending up in recipients' junk mail folder.

Cause: The field report email messages are likely being marked as "Spam" by the recipients' spam rules or filters.

Resolution: Recipients should mark the emails as "Not Spam" in their filters to ensure they are delivered directly to the inbox.