Merge Ticket Types

Use Ticket Types in the Ticket Setup submodule in the Settings module to merge selected ticket types.

To use Ticket Types in the Ticket Setup submodule, you must have access to Settings as defined in User Access Rights under Settings.

To merge ticket types:

1. On the main toolbar, click Settings .
2. If you have more than one Company in your WorkBook system, use the drop-down list above the left pane of the Settings page to select the Company that contains the ticket types that you want to merge.
3. In the left pane of the Settings page, click Ticket Setup > Ticket Types.
4. Highlight the ticket type that you want to merge, and on the grid toolbar, click Merge Ticket Types .
5. In the Ticket Type Merge dialog box, use the drop-down list to select the row into which you want your highlighted ticket type to merge, and click OK.