Known Issues
This section includes background information and possible workaround on high priority technical issues existing in Deltek Touch for the current release which will be resolved in the future.
Defect 1320157
2FA Application Link Displays QR Screen on Android Devices
When you log on to Deltek Touch using two-factor authentication (2FA) on your Android device, and tap the two-factor authentication application link, the QR screen displays instead of the Duo Mobile main screen.
This defect affects Deltek Touch for Maconomy Android users who are using 2FA to log in.
As a workaround, manually obtain the passcode from the Duo Mobile application.
Defects 1381785, 1381786, 1381788
Biometric Authentication Issues on Android Devices
- If both fingerprint and face ID are registered on the device, only fingerprint ID works.
- If only face ID is registered on the device, only PIN authentication works.
- Log in using Fingerprint/Face displays on the Login and Settings screens, instead of either Log in using Fingerprint, or Log in using Face.
- Samsung Galaxy A10 and A11
- Samsung Galaxy S8
- Xiaomi Redmi Note 7
- Xiaomi Mi 9 SE
- Pocophone F1
In some cases, you cannot setup or use face ID from the Login and Settings screens. However, you can still opt to use security PIN and fingerprint ID authentications to log on to Deltek Touch.
Defect 1443974
Limited Photo Selection on iOS 14 Allows Full Gallery Access
One of the features of iOS 14 is the capability to restrict access to your device's entire photo gallery with the Select Photos functionality. You can select specific photos to appear on applications which utilize the images on your device. For example, when you enable and open Quick Capture with intelligent character recognition (ICR) on your iOS device to obtain photos of your expense receipts, a Photo Permissions dialog appears. The Touch app is only granted access to the photos you select. However, an iOS 14 issue allows full access to the gallery even if you select photos. This error affects users of Touch 3.7 (or later) and Maconomy 2.5.2 (or later). As a workaround, create a custom photo gallery that contains all the photos you need for your expenses and open the folder when you are using Quick Capture.