Reply to a Conversation

Use these steps to reply to a conversation.

To reply to a conversation:

1. Under the Setup menu section, go to Conversations > Conversations.
2. Use the search filter and/or the Search field at the top of the workspace to select the conversation you want to reply to.
3. Click the Conversation assistant to view the conversation.
4. In the input area, type your reply. If needed, mention a specific person by typing @[name] as part of the text.
5. Click the paper plane icon or press ENTER to send the message.
6. Optionally, click + Add Participant and select a user from the dropdown list to add to the conversation.
7. Click Unsubscribe if you want to stop receiving notifications for a specific conversation.