Introduction
This introduction describes the basic principles behind the module Contact Management.
- Related Topics:
- Contact Companies and Contact Persons
Contact Companies are those companies and organizations with which you or your company wants to get in contact. - Events and Event Flows
An event is an activity made in connection with a contact company or person, for example, the dispatch of a letter, a phone call, or a personal meeting. - Campaigns
Events can be assigned to a campaign via an event flow. - Event Plans
An event plan describes the events to be created as a result of the outcome of a previous event.
Parent Topic: Contact Management