Known Issues
This section includes summaries of the issues that exist in Deltek Touch and will be resolved in the future. You will notice that the descriptions of some software defects contain extra information, including ways to work around the defects. The additional information has been included in case you instituted some of the workarounds and can now stop using them, or you simply want more background information about the defect repairs.
The following issues have been added in 2.3:
Defect 860701
No Data on Timesheet Screen if Maconomy is on Maintenance Mode
If the Maconomy system is on maintenance mode and, on the PIN screen, you initially choose not to continue but then change your mind and decide to continue, the default Timesheet screen would display without any data.
This defect all affects Deltek Touch users, when the Maconomy system is in maintenance mode. As a workaround, log out of the application and log on again, accepting the warning.
Defects 836128/836121
Touch Session Issue Caused by MScript EXE Files with Different SessionLifeTime Settings
If two or more MScript executables are located in the same directory (for example, cgi-bin), the session file that Deltek Touch uses may be deleted before time out and, as a result, the "Your session has expired. Please log in again." error message displays.
By default, the Deltek Touch session is valid for one hour after the login. If other MScript executables have different session timeout periods, however, there is no guarantee that the session would still be valid for one hour.
This defect affects Deltek Touch users who are using multiple MScript executables (for example, Portal and stand-alone MScript), which may require different SessionLifeTime setting.
- Use the same SessionLifeTime setting in all I-files corresponding to MScript exes sharing the same session directory.
- Set up a specific SessionDir in the MScript executable setup file for Touch (MaconomyTouch.*.I).
- MaconomyMScript.exe
- MaconomyTouch.exe
- MaconomyPortal.shortname1.exe
- MaconomyPortal.shortname2.exe
Defect 858702
Cannot Use a Favorite with a Slash in its Name
If you try to select a favorite with a slash (“/”) in its name on an expense sheet line, an error message displays.
This defect affects Deltek Touch for Maconomy users who are using REST and have favorites with "/" in their names. As a workaround, rename the favorite in Maconomy core.
Defect 793790
Option List in Expense Justification Not Supported
If you are using expense justification fields, which are based on an option list, you cannot to select a value from a list of allowed options (like in the Workspace Client) in Deltek Touch. It is, however, possible to type in a value in this justification field, assuming you know the exact option value.
This defect affects Deltek Touch for Maconomy users who are using expense justification with justification fields that are based on option lists.
The following issues were added in 2.1:
Defects 708890/697374
Fully Approved Instead of Submitted Status for Approved Timesheets
If you submit a timesheet with a timesheet line containing 0 hours or with all lines have been approved, the timesheet header status automatically becomes Fully Approved instead of Submitted.
This defect affects Deltek Touch users who are using Maconomy 2.2.4. The behavior is similar to that of the Workspace Client.
Defect 774354
Improper Display of Unicode Characters in Receipt Name
If you try to use certain unicode characters (such as ā, ē, ō, and oe) in the receipt name and tap Done, Deltek Touch would not display the characters properly. This defect affects Deltek Touch for Maconomy users who are using REST.
Defect 739573
Unable to Log On to Deltek Touch When a Week Calendar is Missing
If there is a missing week calendar and you try to log on to Deltek Touch, an error message would display. This defect affects Deltek Touch for Maconomy users who are using REST.
Missing calendar affects time registration, but the other functionality including login should still work properly. In addition, the week calendar should be created in Maconomy.
Defect 705796
Stuck on Blue Screen When Network Connection Fails
If you lose network connection (or if it is turned off) and try to open Deltek Touch, a blue screen displays and nothing else happens.
This defect affects Deltek Touch for Maconomy users who are using REST. As a workaround, close the application and launch it again. The PIN screen should display.
Defects 776986/776985
Does Not Automatically Displays Justification Needed Label on Expense or Mileage Sheet Line Screen
If you select a task that require a justification and proceed without entering values in all justification fields, the Justification needed label does not automatically display on the succeeding Expense or Mileage Sheet Line screens.
This defect affects Deltek Touch for Maconomy users who are using REST. As a workaround, reload the Expense Sheet screen to display the Justification needed label properly.
The following issue was added in 1.4:
Slow Process of Submitting Expense Sheets with 50 Lines
If you submit expense sheets with more than 50 lines, the process would take longer than expected.
This defect affects Deltek Touch users who are using Maconomy 2.0 SP 3 (or higher), 2.1.1 (or higher), and 2.2 (or higher). The performance in Deltek Touch is comparable with that of other Maconomy clients (for example, Workspace Client).