Maconomy Information Center

Known Issues

This section includes background information and possible workaround on high priority technical issues existing in Deltek Touch for the current release which will be resolved in the future.

Defect 1535371, PBI 1680648 – This defect is new in Touch 4.0

More Button Behavior Errors in Searches

The More... button in all lookup screens are either missing or not pulling up any or the correct data when you search for specific criteria.

For example, if you add a purchase order line and include a search criterion to look for a specific account number, the following scenarios may occur:
  • The More... button is not displayed.
  • The More... button is displayed but you must tap the button multiple times to display additional results.

As a workaround, enter your criteria in the Search field then tap the Magnifier icon. Browse through the results, and if there are additional data available, tap the More... button. In this case, the button works as expected.

Defect 1320157

2FA Application Link Displays QR Screen on Android Devices

When you log on to Deltek Touch using two-factor authentication (2FA) on your Android device, and tap the two-factor authentication application link, the QR screen displays instead of the Duo Mobile main screen.

This defect affects Deltek Touch for Maconomy Android users who are using 2FA to log in.

As a workaround, manually obtain the passcode from the Duo Mobile application.

Defects 1381785, 1381786, 1381788

Biometric Authentication Issues on Android Devices

Face ID authentication is supported on some Android devices, however, an Android operating system issue prevents face ID from working on all these devices. You may encounter the following scenarios when logging on the application using face ID:
  • If both fingerprint and face ID are registered on the device, only fingerprint ID works.
  • If only face ID is registered on the device, only PIN authentication works.
  • Log in using Fingerprint/Face displays on the Login and Settings screens, instead of either Log in using Fingerprint, or Log in using Face.
Face ID authentication successfully worked on Samsung Galaxy S9+. The following devices were tested, and have known face ID authentication issues:
  • Samsung Galaxy A10 and A11
  • Samsung Galaxy S8
  • Xiaomi Redmi Note 7
  • Xiaomi Mi 9 SE
  • Pocophone F1

In some cases, you cannot setup or use face ID from the Login and Settings screens. However, you can still opt to use security PIN and fingerprint ID authentications to log on to Deltek Touch.

Defect 1443974

Limited Photo Selection on iOS 14 Allows Full Gallery Access

One of the features of iOS 14 is the capability to restrict access to your device's entire photo gallery with the Select Photos functionality. You can select specific photos to appear on applications which utilize the images on your device. For example, when you enable and open Quick Capture with intelligent character recognition (ICR) on your iOS device to obtain photos of your expense receipts, a Photo Permissions dialog appears. The Touch app is only granted access to the photos you select. However, an iOS 14 issue allows full access to the gallery even if you select photos. This error affects users of Touch 3.7 (or later) and Maconomy 2.5.2 (or later). As a workaround, create a custom photo gallery that contains all the photos you need for your expenses and open the folder when you are using Quick Capture.