Maconomy Information Center

Known Issues

This section includes background information and possible workaround on high priority technical issues existing in Deltek Touch for the current release which will be resolved in the future.

Defect 858702

Error When Selecting a Favorite with a Slash in its Name

If you tried to select a favorite with a slash (“/”) in its name on an expense sheet line, an error message would display.

This defect affected Deltek Touch for Maconomy users who were using REST and had favorites with "/" in their names. As a workaround, rename the favorite in Maconomy core.

Defect 942863

Inconsistent Values in the Approval Counter and Actual Count of Items for Approval

In some cases, the value that displays in the approval counter does not match the actual count of items in the approval list. This inconsistency can happen when you reopen a timesheet but do not submit it yet; the timesheet header in some places in Touch and Workspace Client already displays as ready for approval.

This defect affects Deltek Touch for Maconomy users who have approval rights

Defect 1201901

Cannot Log On to Touch using Maconomy 2.5 on OEL and Apache 2.4.6

If the Maconomy 2.5 application is installed on the Oracle Enterprise Linux (OEL) and Apache 2.4.6 Web server and you try to log on to Touch, an error message displays.

This defect affects Deltek Touch 3.4 for Maconomy 2.5 users who have installed the Maconomy Web server on OEL and Apache 2.4.6. As a workaround, disable the mod_security.config Apache setup file.

Defect 1066979

Cannot Save a Receipt Attachment with 500 KB or Large File Size

If the file size of the receipt that you want to the Expense Sheet or Expense Sheet Line screen is 5000 KB or bigger, an error message would display. This defect affects Deltek Touch Time for Maconomy users who are using the MScript Web service.

As a workaround, Deltek recommends that you take one of the following actions:
  • If you are using Maconomy 2.3 or higher, you must use REST Touch (at least for the expense sheets) to be able to attach files.
  • If you are using Maconomy 2.2 or lower and encountering issues with attaching files in MScript Touch, try to reduce the value of the MaxAttachmentFileSize settigs.

Additional Notes: None.

Defect 739573

Cannot Log On to Deltek Touch When a Week Calendar is Missing

If there is a missing week calendar and you try to log on to Deltek Touch, an error message displays.

This defect affects Deltek Touch for Maconomy users who are using REST. As a workaround, the week calendar should be created in Maconomy.

Slow Process of Submitting Expense Sheets with 50 Lines

If you submit expense sheets with more than 50 lines, the process would take longer than expected. This defect affects Deltek Touch users who are using Maconomy 2.0 SP 3 (or higher), 2.1.1 (or higher), and 2.2 (or higher).

The performance in Deltek Touch is comparable with that of other Maconomy clients (for example, Workspace Client).