Customer-Specific Extensions

In addition to the standard configuration described previously, more advanced extension capabilities are available.

Extensions are used when the setup within the database cannot be adjusted to meet the requirements determined by you as a customer.

Because it is difficult to provide an exhaustive list of extension options, the following are provided as some examples:

• Modifications to the default workspace layouts, menus, and publishing custom reports.
• (On-Premises Only; Flex Plus Only) Development of new windows or major adjustments to existing windows that include new calculations or provide input data fields beyond the scope of the standard solution.
• (On-Premises Only; Flex Plus Only) Customized integrations to any third-party solution, for example, using web services to look up data (see Web Service Integrations).
• (On-Premises Only; Flex Plus Only) Advanced workflows with changes to data flows that are beyond the scope of the standard solution.

Whenever work is scoped as extensions in your implementation, it is also subject to additional consulting hours, which are typically described in your solution scope and proposal for your implementation.