ApproveCustomerSubstituteByType

This notification is used to control the creation of customers.

It is triggered when:

• Approval hierarchies are used for customers. An employee type is specified as substitute approver.
• A customer is created and submitted.

This notification in turn triggers the Approve Customer by Type (Substitute) To-Do.

Recipient

The Approve Customer by Type (Substitute) To-Do is received by the following users:

• All users who are assigned the employee type specified as substitute approver. However, the To-Do disappears if another approver/substitute approver approves the customer first.

Workspace

The Approve Customer by Type (Substitute) To-Do directs the recipient/s to the Customer workspace.