ApproveCustomerSubstitute
This notification is used to control the creation of customers.
It is triggered when:
- Approval hierarchies are used for customers. A substitute approver is specified.
- A customer is created and submitted.
This notification in turn triggers the Approve Customer (Substitute) To-Do.
Recipient
The Approve Customer (Substitute) To-Do is received by the following users:
- The user defined as substitute approver in the approval hierarchy. However, the To-Do disappears if the approver approves the customer first.
Workspace
The Approve Customer (Substitute) To-Do directs the recipient/s to the Customer workspace.
Parent Topic: Standard Notifications