Address Errors in an Inbox Entry

If an error occurs during invoice processing, you can address the issue in the Draft Vendor Invoices workspace then return to the Inbox Entries workspace to select the next action and continue inbox entry processing.

To address the error and continue inbox entry processing:

1. Under the Accounts Payable menu group, go to E-Invoicing > Inbox Entries.
2. Use the search filter and/or the Search field to select an entry.
3. The Status and Status Text fields contain the description of the error.
   Note: If the Status Text field contains the error Validate Draft: Vendor No. must be filled, it means the vendor does not exist in Maconomy. You must create a new vendor using the Create Vendor... action.
4. Click Go to Draft Vendor Invoice to address the error.
   This action opens the Draft Vendor Invoices workspace in a separate window.
5. In the Draft Vendor Invoices workspace, make the necessary edits to the fields in the cards, then click Save.
6. Return to the Inbox Entries workspace, expand the Other Actions dropdown list, and select the next action or click Refresh.
   Once the inbox entry is closed, you can view the created vendor invoice in Accounts PayableAP CockpitVendor Invoices List.