Reply to a Conversation
When you are included in a conversation or mentioned in a message, you will receive an unread message notification, which allows you to view and respond to employees’ messages about specific transactions.
To reply to a conversation:
- On the To-Do pane, select an Unread Message notification to navigate to the appropriate workspace.
- On the Conversation sliding panel, view the new message, and click Mark as Read.
- Type your response in the Text field.
- Click Send to send the message to all the participants of the conversation.
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If you want to add another employee to the conversation before sending it to all participants, perform the following steps:
- On the Message Employee sliding panel, click .
- Select the employee number or name of the user you want to add.
- Click Send.
Parent Topic: Steps