If the intercompany billing process does not complete as it should, leaving some files with an Incomplete status, you can reset the status of those files and then run the process again.
To reset all incomplete files:
-
In the Navigation pane, select
.
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On the General tab of the Intercompany Billing form, display the files to be reset in the Intercompany Postings grid.
-
Click
Reset Incomplete Files.
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When a confirmation message displays, click
Yes.
For all incomplete files in the grid, the setting in
Status changes from
Incomplete to either
Unprocessed or
Processed, whichever was the file's previous status.