Force Synchronization in the Connect Integration Utility

You can force a synchronization of data between the mail application and Vantagepoint.

To force synchronization:

  1. In the Vantagepoint Navigation pane, select Utilities > Integrations > Connect .
  2. Under Personal Settings, select My Sync Status.
    The Connectivity and Issues tabs display.
  3. Select the Connectivity tab to view a summary of the synchronization process.
  4. Click Force Synchronization to manually force synchronization between Vantagepoint and your mail application.

    Use the other synchronization buttons to complete associated actions:

    • Start: Select this option to start the synchronization process.
    • Resume: When the synchronization process has been paused, select this option to resume the synchronization process.
    • Pause: When synchronization is enabled, select this option to pause the process until it is re-enabled.
  5. View the Sync Status form to review synchronization status, mail server connection status, and other synchronization statistics.