Deltek Vantagepoint Help

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Void a Credit Memo

You void a credit memo in Interactive Billing. When you void a credit memo, transactions (labor, expenses, and so on) are not returned to an unbilled status. Instead, the credit memo transactions are reversed. After you void a credit memo, the credit memo number cannot be re-used.

Prerequisites: To void invoices and credit memos, your security role must have the Allow Final Processing option selected in the Billing Security section on the Accounting tab of Settings > Security > Roles.

To void a credit memo:

  1. In the Navigation pane, select Billing > Interactive Billing.
  2. If you use diaries, complete the settings on the Billing Session Options dialog box.
    If you do not use diaries, complete settings on the Billing Session Options dialog box by clicking Billing Session Options on the actions bar of the Interactive Billing form.
  3. On the Interactive Billing form, open the appropriate project.
  4. Click the Invoice History tab.
  5. In the invoices grid, select the credit memo to void and then click Void on the grid actions bar.
    If this is the first transaction that you are creating in this Interactive Billing session, the Invoice File Selection dialog box displays.
  6. Enter a new invoice file or select an existing invoice file to store the invoices and credit memos for this billing session for posting.
  7. On the Invoice dialog box that informs you that this reverses the credit memo, click Yes to continue.
    When the process completes, the credit memo is removed from the invoice list on the Invoice History tab.
  8. In Transaction Center > Transaction Entry > Invoices, post the invoice transaction file that contains the voided credit memo.
    This step updates your General Ledger and Accounts Receivable reports so that they reflect the voided amounts.