Set Up the Workflow Troubleshooting Log

Use this log only as a short-term troubleshooting tool to determine why user-defined workflows do or do not work correctly.

  • The log records the progress of each user-defined workflow when a workflow is triggered, such as when events start, and when individual actions succeed, fail, or are not executed because the conditions defined are not met.
  • After you enable the log and then you disable it, all the data in the log is cleared automatically.
  • When you upgrade Vantagepoint to a new release, the Enable Workflow Troubleshooting Log check box is cleared automatically, and all the data in the log is cleared.

Warning: If you leave the log enabled for extended periods of time, it may result in Vantagepoint performance degradation.

To enable the workflow troubleshooting log:

  1. In the Navigation pane, select Settings > General > Options.
  2. On the Options form, in the Global Options section, select the Enable Workflow Troubleshooting Log check box.
  3. Make entries in the Number of Seconds for Web Service Timeout and Number of Minutes for Application Session Timeout fields, as desired.
  4. Click Save.
To view the log: Open the WorkflowLog table in the Vantagepoint database using a direct connection to the SQL database or using ODBC access.