Void a Check or Electronic Funds Transfer Payment
You can void a paper check or electronic funds transfer payment if it has not cleared at the bank to which it was posted. When you void an item, the status returns to Processing, so that you can reprocess it.
If you use multiple companies, ensure that the active company is the one in which the payment was created. If it is not, you do not have approval to access the payment, and it is possible that you do not have approval to access the bank code for the bank on which the payment is drawn. The active company is the company that you select at login.
To change the active company in the browser application, click the name of the current company on the toolbar and select a company from the drop-down list. To change the active company in the desktop application, select
and then select a company on the Company Selection dialog box.This procedure describes how to void all payment types.
- To have access to the Void option, your role must have Full Access to all Transaction Types selected (or have access to the Void Payment transaction type), and also have the Post transaction type selected on the Transaction Types grid for your company on the Accounting tab of the Security Roles form in .
- To void payments in closed or prior periods, your role must have Allow Processing in Closed Periods or Allow Processing in Prior Periods selected in the Miscellaneous section on the Accounting tab of the Security Roles form.
To void a check: