Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase. Ex."system administration"
And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria. Ex.system + administration
Or:Returns all topics with any combination of words in the search criteria. This is the default. Ex.system administration
Activities Dialog Box (Workflows)
Use the Activities dialog box in Workflow Settings to create an activity, such as schedule a meeting or arrange a phone call, that will be triggered when a workflow event occurs.