Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase. Ex."system administration"
And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria. Ex.system + administration
Or:Returns all topics with any combination of words in the search criteria. This is the default. Ex.system administration
Notification Configuration Dialog Box
Use the Notification Configuration dialog box to set up a workflow action that will send a notification message to a selected person or to a group when the conditions that you specify for the workflow are met.