Revert a Qualified Contact to a Lead
If you accidentally qualified a contact, you can revert the record back to a lead.
This removes all relationships for the contact with projects or firms, and places the lead in an open status so that it can be qualified again at a later date. This does not remove associations with employees, activities, and marketing campaigns.
To revert a qualified contact back to a lead:
- In the Navigation pane, select .
- Use the search field above the contact name to search for and select the qualified or disqualified contact that you want to revert back to a lead.
- Locate the Qualified Status field on the Summary pane and click Revert to Lead. Or, on the Actions bar click .
- Save your changes.
Parent Topic: Qualifying Contacts