Login Lockout
Unionpoint has a login lockout policy that provides tighter security measures.
When logging into the Portal, the following should be considered:
- After 3 consecutive failed login attempts, you are locked out of your account.
- Upon requesting password reset, you will receive an email with a reset link that is valid for only 1 hour. If not used within that period, the link expires and you need to restart the reset process.
- Lockout period ends once the password has been reset.
- A successful login resets the failed login count to 0.
Parent Topic: Concepts