Specpoint Help for BPM Users

Using the Help Search
Using the Help Search
  • Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase.
    Ex."system administration"
  • And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria.
    Ex.system + administration
  • Or:Returns all topics with any combination of words in the search criteria. This is the default.
    Ex.system administration
For more information:Searching Online Help

Access Deltek Support Center

As the designated account administrator for your BPM, access and log on to Deltek Support Center to submit a case or call/chat with Deltek Customer Success.

To access Deltek Support Center:

  1. On the top menu, click (Help) > Deltek Support Center.
  2. On the login page, enter your login credentials:
    1. Enter your Username.
    2. Enter your Password.
    3. Click Login.
  3. On the Deltek Support Center home page:
    • Click Submit a Case to submit a case.
    • Click Initiate Chat to start a chat with Deltek Customer Success.