PPM Administrator Help System

Retrieve a Forgotten User ID

If you forget your user ID, you can retrieve it from the login page.

Your user account information must include. an email address.

Note: If the email address that you entered is associated with a single valid user ID, an email message with the user ID is sent to that address.

To retrieve a forgotten user ID:

  1. Open PPM Administrator to display the login page.
  2. Click Forgot your password or user ID?.
  3. In the Log In Assistance dialog box, select I forgot my user ID.
  4. In Email, enter the email address that is associated with your employee information.
  5. Click Send.
    • If the email address that you entered is associated with a single valid user ID, an email message with the user ID is sent to that address.
    • If the email address that you entered is not associated with a valid user ID, or is associated with more than one user ID, an error message displays. Click OK to return to the login page and then contact your system administrator for assistance.