Enable a User Account After Failed Logins

Use this procedure to enable a user account.

PPM Administrator disables a user account after too many failed password attempts.

To enable a user account:

  1. In the Navigation pane, select SECURITY > Users.
    By default, the Users Detail View displays with the GENERAL tab selected.
  2. On the Users Detail View, find and select the user that you need to update.
    You can use the Find User field at the top of Users Detail View.
  3. Select the AUTHENTICATION tab.
  4. On the AUTHENTICATION tab, select the Login Enabled option.
  5. When you are done, click Save.