Responding to Contract Items

Contract items require a response from one or more assigned recipients. If you are a recipient on a contract item, you receive an email notification to request your response, and the item is added to your CM Notifications dashpart in the Personal Zone.

In some cases, project members may provide a response via email or a verbal exchange. In these cases, you can add responses to contract items on behalf of other people. You can also choose to delegate contract items to other members of the project team to respond to.

Responses from External Contacts

Contract items sometimes require responses from external contacts working on a project. However, external contacts do not usually have access to the PIM system. When an external contact receives a notification email, they can use the link included in the email to access the contract item. The link takes them to an external page, where they can provide their response. A second link in notification emails provides contacts with access to all contract items that are currently assigned to them.