Upload Documentation for Dela

Admin users can upload help documentation to use with Dela.

Ask Dela currently supports documentation in plain text (.txt) or Markdown (.md) format. Each file can be up to 1 MB in size. If you have larger documents or other formats like PDF, you would need to convert or split them to fit these requirements.

To upload documentation:

  1. Go to Setup > Document Archives > Help Documents.
  2. Click Attach Documents.
  3. In the dialog box that opens, click Select files to open your file explorer.
  4. Select a file you want to upload.
  5. Click Ok.
  6. Once the file has been uploaded, click the Row Tools icon on the line.
  7. Click Upload Document to Dela.
    The system displays a checkmark in the Uploaded to Dela field once the upload is successful.