Create a Customer Payment

Use these steps to create a new customer payment and add details to it.

To create a customer payment:

  1. Under the Accounts Receivable menu group, go to Collections > Reconciliation > Customer Open Entry Reconciliation.
  2. Click + New Customer Payment.
  3. In the New Customer Payment dialog box that displays:
    1. Enter a company number in the Company No. field.
    2. Select the type of transaction in the Transaction Type field.
    3. Select a currency in the Currency field.
    4. Enter a text in the Description field.
    5. If the payment is in a different currency than the bank account, you can enter the amount that was actually credited to the bank account in the Amount, Base field.
      Note: If bank charges were applied to the payment, you can specify this amount in the Charge, Base field.
    6. Click Create.
  4. Expand the Selection Criteria panel and enter or select a range of customer number in the Customer No. field.
  5. In the Customer Payment card, enter a date in the Entry Date field.
  6. Enter the payment amount in the Amount, Currency field.
  7. Click Save.