Maconomy Essentials Online Administrator Guide

Using the Help Search
Using the Help Search
  • Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase.
    Ex."system administration"
  • And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria.
    Ex.system + administration
  • Or:Returns all topics with any combination of words in the search criteria. This is the default.
    Ex.system administration
For more information:Searching Online Help

Service Requests

As an administrator, you can manage Maconomy SaaS service requests on behalf of your users.

You can submit a service request through the Deltek Support Center site. Service requests can only be submitted by a designated SaaS Administrator. If Deltek receives a service request from someone other than a designated SaaS Administrator, the request will be rejected. If you would like your Implementer to raise Service Requests on your behalf please request this using the Add Additional SaaS Administrators Service Request.

Note: The Implementer will need to provide you with a unique email address for this to be setup. This email address will then need to be populated on the request when you submit it.