Maconomy Essentials Online Administrator Guide

Using the Help Search
Using the Help Search
  • Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase.
    Ex."system administration"
  • And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria.
    Ex.system + administration
  • Or:Returns all topics with any combination of words in the search criteria. This is the default.
    Ex.system administration
For more information:Searching Online Help

Backup and Retention

Production Environments and Databases

Production environments and databases are backed up on a nightly, weekly, and monthly schedule. Backups occur on the local database server and are transported to an in-region secure AWS S3 storage location. Production backups are retained per the schedule below in a rolling fashion. Backups that are outside the retention window are deleted from our systems.

Type Frequency Number Retained
Full Nightly 7
Full Weekly 4
Full Monthly 1

Note for Customers with Primary Operations / Legal Entity in Denmark: For customers who are obligated to meet the requirements of the Danish Bookkeeping Act, an additional data backup procedure is included as part of the Deltek Cloud Service. In addition to the standard backups (referenced in the above table) covering current year activities and can be made available to the Danish Tax Authority upon request, a backup of each year-end (calendar or fiscal) will be taken and stored in a secure location as a part of the Deltek Cloud Service. These annual backups will be held for 5 years, after which, the annual backup will be permanently removed. Upon request from the Danish Tax Authority, Deltek will provide a requested database backup in machine-readable format, at which time, a customer will be notified that Deltek has delivered their data to the Danish Authority.

Non-Production Environments and Databases

Non-Production environments can be any one of the following:
  • Test/Sandbox
  • Configuration
  • Training
  • Development
  • Reporting

Each of these instances by nature is not a production live environment. As a result, the backup and retention of these environments and the databases contained within are limited to the following:

Type Frequency Number Retained
Full Nightly 2

Note: Promotions from Development to Test/Sandbox and Promotions of Basic, Intermediate and Advanced Extensions from Test/Sandbox to Production will be done by Deltek Cloud Ops after a Service Request has been raised by the SaaS Administrator. You can request your Implementer to be able to raise Service Requests on your behalf by using the Add Additional SaaS Administrator Service Request and entering the Implementer details.