Maconomy Essentials Online Administrator Guide

Using the Help Search
Using the Help Search
  • Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase.
    Ex."system administration"
  • And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria.
    Ex.system + administration
  • Or:Returns all topics with any combination of words in the search criteria. This is the default.
    Ex.system administration
For more information:Searching Online Help

Bug Fix Process

If you identify an issue or bug within the Maconomy Essentials environment, submit details of the issue to Customer Care as a support case.

New releases to the regional solutions are scheduled once per quarter and are introduced in the month preceding the end of the quarter. For example, a Q1 release takes place in February, and a Q2 release takes place in May. These releases include issue or bug fixes.

If an issue is deemed to be either Severity 1 or Severity 2, it is reviewed internally to decide if it can wait for the scheduled quarterly release, or if an immediate fix is required. In this case, the bug fix is then released as a hot fix / cumulative update.

The process for reporting an issue or bug in the Maconomy Essentials product is as follows:
Bug Fix Process