Supported Ad-hoc Requests You can access Deltek Support Center to submit Ad-hoc Requests. In addition to Service Requests, the following requests can be submitted as Support Cases: Related Topics:ODBC User Access Requests ODBC User access updates must be submitted as a Support Case. The ODBC Service Request Log spreadsheet must be attached to the Support Case. Temporary Performance Environment Booking The Temporary Performance Environment is available for Enterprise Premium Cloud Customers or Enterprise Cloud Customers who have purchased the add-on. The environment can be reserved for 2 x 2 week periods a year. Reservations must be submitted with at least 8 weeks' notice and are not guaranteed. Specify From Address for Emailing BPM Scheduled Reports/Publications This request must be submitted as a Support Case. Request Update Log from Production for Amendment This request must be submitted as a Support Case. Add Amended Update Log to Environments This request must be submitted as a Support Case and is not currently a Service Request in the Deltek Support Center. Misc. Configuration Files Installed on Server or Custom Updates to Standard Files Database Backup Request Setup Talent Management Integration to Maconomy Change at BO Server for Session Timeout Increase MaxPermSize Parameter for Tomcat Configure SMTP Server for Scheduled Reports and Publications Background Task Framework Parameters Danish Bookkeeping Act - Data Retention Opt-In Norwegian Bookkeeping Act - Data Retention Outside of Norway Customers registered in Norway must comply with the Norwegian Bookkeeping Act's Data Storage requirements which governs the storage of electronic accounting records outside Norway. It permits entities to store such records in certain European Economic Area (EEA) countries and outside of the EEA under specific conditions. Parent Topic: Maintain Your Solution HomeMaintain Your SolutionSupported Ad-hoc Requests
Supported Ad-hoc Requests You can access Deltek Support Center to submit Ad-hoc Requests. In addition to Service Requests, the following requests can be submitted as Support Cases: Related Topics:ODBC User Access Requests ODBC User access updates must be submitted as a Support Case. The ODBC Service Request Log spreadsheet must be attached to the Support Case. Temporary Performance Environment Booking The Temporary Performance Environment is available for Enterprise Premium Cloud Customers or Enterprise Cloud Customers who have purchased the add-on. The environment can be reserved for 2 x 2 week periods a year. Reservations must be submitted with at least 8 weeks' notice and are not guaranteed. Specify From Address for Emailing BPM Scheduled Reports/Publications This request must be submitted as a Support Case. Request Update Log from Production for Amendment This request must be submitted as a Support Case. Add Amended Update Log to Environments This request must be submitted as a Support Case and is not currently a Service Request in the Deltek Support Center. Misc. Configuration Files Installed on Server or Custom Updates to Standard Files Database Backup Request Setup Talent Management Integration to Maconomy Change at BO Server for Session Timeout Increase MaxPermSize Parameter for Tomcat Configure SMTP Server for Scheduled Reports and Publications Background Task Framework Parameters Danish Bookkeeping Act - Data Retention Opt-In Norwegian Bookkeeping Act - Data Retention Outside of Norway Customers registered in Norway must comply with the Norwegian Bookkeeping Act's Data Storage requirements which governs the storage of electronic accounting records outside Norway. It permits entities to store such records in certain European Economic Area (EEA) countries and outside of the EEA under specific conditions. Parent Topic: Maintain Your Solution HomeMaintain Your SolutionSupported Ad-hoc Requests