Enterprise Cloud- Standard Environments
Note: Promotions of Basic, Intermediate and Advanced Extensions from Development to Test and Promotions from Test to Production will be done by Deltek Cloud Ops after a Service Request is raised by the SaaS Administrator. You can request your Implementer to be able to raise Service Requests on your behalf by using the Add Additional SaaS Administrator Service Request and entering the Implementer details.
Important: The PRIMARY purpose of the
Production Support environment is for Deltek to support your solution. It is not designed first and foremost as a customer-facing environment, but it can be utilized by customers as long as they understand that at any point in time Deltek may update this environment in order to triage cases or issues. Additionally, there will never be development capabilities available for this environment.
Parent Topic: Product Overview