Maconomy Enterprise Cloud Online Admin Guide

Using the Help Search
Using the Help Search
  • Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase.
    Ex."system administration"
  • And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria.
    Ex.system + administration
  • Or:Returns all topics with any combination of words in the search criteria. This is the default.
    Ex.system administration
For more information:Searching Online Help

Enable or Modify an ODBC User Account

To enable or modify an ODBC user account:

  1. Log into the Deltek Support Center.
  2. Click Submit Case.
    • Use the following template to raise your Support Case:
    1. Product > Maconomy - Maconomy Solutions
    2. Severity Level > S4 - General
    3. Issue Type > Technical
    4. Summary > FAO DCO: Enable/Modify ODBC User
    5. Detail > "We have purchased an add-on for an ODBC connection. Please see attachment for account provisioning request."
      Use associated Excel spreadsheet to provide email addresses and access details for the users you would like provisioned/changed. If a single user requires access to more than one data source and product use a separate row for each combination.
    6. Click Continue and then click Finish Submitting Case.
    You will receive a response from Deltek Customer Care within 2 business days confirming the setup. The ODBC account email address on record (individual or company 'group' email) will receive two separate emails. One email will include user name, Data Source Name and Service URL. A second email will contain their password.