Problem with Login to Infoview through the Portal

This section outlines how to resolve problems with logging to Infoview.

You cannot log into BusinessObjects in the Portal using Internet Explorer (ID). The Login screen is displayed, but nothing happens when you try to log in (you stay on the same page). Instead, you can log in directly in infoview.

The reports are embedded into the Maconomy Portal using IFrame. IE gives a lower level of trust to IFRAME pages (IE calls this "third-party" content). If the page inside the IFRAME does not have a Privacy Policy, its cookies are blocked. This is indicated by the eye icon in the status bar. When you click this icon, it lists the blocked URLs. The cookies are used to store the BusinessObjects session. Because the session cannot be saved, the user cannot log in.

To resolve the login problem, follow these steps:

1. Create a folder named w3cin [Business Objects]\Tomcat55\webapps\
2. Create a file called p3p.xml in the same folder with the following code:

   <META>    <POLICY-REFERENCES>       <POLICY-REF about="/w3c/policy.xml">           <INCLUDE>/</INCLUDE>           <COOKIE-INCLUDE/>       </POLICY-REF>    </POLICY-REFERENCES> </META>

Note: This procedure does not work when you use an IP instead of a server name in the OpenDocument link.