Support Documentation Single Dialogs Workspace
Use this workspace to retrieve information that can help you to solve routine support cases.
This enables you to look up standard support case types and, if applicable, document them internally, thus saving valuable time.
This workspace displays a description of the currently selected support type ID. The Target Group island displays specific technical support information. Finally, the Export Control island lets you specify length restrictions and a file name for subsequent export of the currently selected support type.