This section includes the fields and descriptions for the Support Documentation tab.
Description Island
| Field | Description |
|---|
| Identification
|
This field shows the name of the currently selected support type ID. The identification name describes the functionality to which the associated support type pertains.
|
| Description 1-5
|
These fields may be used to describe the actions that should be performed to allow you to document the currently shown support type.
|
Target Group Island
This island contains a list of case-dependent value fields, allowing you to specify the technical details relevant to the current support type.
The list can be used to pinpoint the values that may need to be changed to solve issues pertaining to the current support type. Please note that you must enter a valid value in each of the case-dependent value fields to export the support documentation file. The empty fields in this island have no effect.
| Field | Description |
|---|
| Import File Name
|
Location of the file containing the SQL statements to import. If this field is left empty, running the
Create Documentation action prompts you to select a file.
|
| Statement No.
|
Enter the statement number to verify that the encrypted code in the imported file is valid.
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| Omit Standard Information
|
If this field is selected, standard information (such as the companies you have in the system, system parameters and their values, and information on installed addons) is not included in the output file.
|
| Fixed Length
|
If this field is selected, you can specify the width of the columns in the output file using the
Min. Length and
Max. Length fields.
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| Min. Length
|
Enter the minimum length of the columns in the output file.
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| Max. Length
|
Enter the maximum length of the columns in the output file.
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| File Name
|
Enter the name of the output file after clicking the
Create Documentationaction. If no file name is specified, the file is named "outputfile.txt".
|
| Create Documentation
|
Use this action to run the selected support type. The result of running this action is an output file with information relevant to the selected support type.
|
Export Control Island
| Field | Description |
|---|
| Fixed Length
|
If you mark this field, a fixed length will be applied to the current support type if it is exported to a different file format.
|
| Min. Length
|
This field allows you to specify a minimum length for the current support type if it is exported to a different file format.
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| Max. Length
|
This field allows you to specify a maximum length for the current support type if it is exported to a different file format.
|
| File Name
|
In this field you can enter a name for the export file that will be generated if you select the Create Documentation action. This file name is for reference only as the name of the actual export file can be changed at any time without updating the file name entered in this field.
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