Contents of the Key Convert Customers Form

Select the customer records to combine.

Field Description
Combine Existing Customers This option is automatically selected.

When you combine records that contain one or more attached documents, all documents from both records are attached to the new record.

Customer Select the customer record(s) that you want to merge by performing one of the following actions:
  • Click Insert to insert a new row in which you can use the Customer lookup to select one customer record.
  • Click Lookup/Insert to display the Customer lookup, where you can select one, more than one, or all customer records.
Name This field displays the name of the customer. Click this field to go to the Customer Info Center, where you can modify customer data.
New Customer Select the existing customer record to which you want to merge records.