How Do I Add, Change, or Modify a SaaS Customer Administrator?

If you are currently a SaaS Customer Administrator and want to add or remove someone as a SaaS Customer Administrator, you can do this by submitting the SaaS Administrator Change service request.

All SaaS Administrator's have the same rights and responsibilities. Each SaaS Administrator will receive a SFTP account. Deltek will contact new SaaS Administrators with their SFTP credentials.

If all SaaS Administrators have left your organization, an officer from your organization will need to submit, on company letterhead, authorization to change the SaaS customer administrator which can be submitted electronically or via fax.

The authorized letter must contain the following information:

• The name of the previous SaaS Customer Administrator
• The previous SaaS Customer Administrator's email address
• The name of the new SaaS Customer Administrator
• The email address of the new SaaS Customer Administrator
• The mailing address for the new SaaS Customer Administrator
• The Name and Office Address of the Company officer initiating the request