Costpoint Help

Maintenance Repair Overhaul

The Maintenance Repair Overhaul module (MRO) has the following main parts:

  • Service Requests: You can create a service request for any item that needs to be serviced or maintenanced. Service lines can be added that indicate the work that needs to be performed along with any components that are needed to do the work. Components can be loaded from a BOM as well. Parts and labor costs can be charged directly to the Service Request. Once complete, the service request can invoiced and posted.

  • Work Orders: When a repair or overhaul is needed, the service request allows for the work order creation. The work order can include service lines and collect, material, and labor charges. Once the work order is complete, it is relieved back to the service request to collect all the costs. The service request can then be invoiced and posted.


Service Requests

The Service Requests application group includes the Manager Service Requests application.

Service Request Processing

Use this application group to enter service request issues and print service request pick lists.

MRO Service Request Invoices

Use the Service Request Invoices application group helps you generate, manage, and review invoices for maintenance, repair, and overhaul (MRO) service requests.

Service Request Posting

Use the Service Request Posting application group to process and post service request transactions to the appropriate accounting and project records.

MRO Work Orders

Use the Work Orders application group to create, manage, and track maintenance, repair and overhaul (MRO) work performed on items/parts.

MRO Reports/Inquiries

Use this application group to allow review and reporting on MRO activities.

MRO Controls

Use this application group to configure and maintain the settings and defaults in the MRO process.


Parent Topic:

Materials