Costpoint Online Help

Using the Help Search
Using the Help Search
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Manage Vendor Returns

Use the Manage Vendor Returns screen to return vendor materials already received and accepted on purchase orders.

You cannot include subcontract purchase orders for vendor returns.

The normal receiving, incoming inspection, and Material Review Board (MRB) functions handle vendor returns found immediately on the receiving dock and during incoming inspection. You can use this screen to create returns later, after the items have already been accepted.

Use this screen to set up a debit memo to be processed by the Create Debit Memos screen in Costpoint Accounting if a voucher has been processed for this purchase. You can also use this screen to modify an existing purchase order (PO) to reflect items open for repair/replacement. If you create a new PO for the return, you can specify whether or not there is an additional charge for the repair/replacement, and which accounts are affected by the return.

You can also use this screen to specify whether or not the return is to be considered a rejection for vendor performance processing. You can manually assign the return ID or have it auto-assigned. If you use Inventory, the ID is numbered according to warehouse. If you are not using Inventory, you can set up return IDs in the Auto-Assign IDs (Non-Inventory Users) block on the Configure Receiving Settings screen.

Use this screen when you need to return previously accepted vendor items or PO miscellaneous lines to a vendor. Reasons for returns can include both latent problems found with the received items or returns due to damage incurred at the local site.