Detail Subtask FAQ

Use this section to know more about the Detail subtask.

Why is there an OTHER line in this table?

The OTHER line in the table represents billable costs that have been charged to an account/organization that has not been properly assigned to a line on the Manage Generic Billing Formats screen.

Identify the problem by looking at the detail for the OTHER line in the Detail subtask. Determine which account/organizations make up the OTHER line and add these account/organizations to the billing format on the Manage Generic Billing Formats screen.

You must recalculate the bill after you have corrected the problems with the billing format before you can delete the OTHER line.