Acumen Touchstone 8.1.5 Online Help

Using the Help Search
Using the Help Search
  • Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase.
    Ex."system administration"
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    Ex.system + administration
  • Or:Returns all topics with any combination of words in the search criteria. This is the default.
    Ex.system administration
For more information:Searching Online Help

Missing Snapshots

A snapshot is missing when a project schedule is not uploaded in the Submittals view by the Window Close Date.

As a project owner, you may want to see the snapshots that are missing from the project.

If a schedule snapshot is not uploaded for the period before the Window Close Date, you will need to manually add the missing snapshot if you want to select benchmark attribute options for this period that Touchstone can use in the average benchmark calculations that display on the Programs Overview tab. Touchstone uses benchmark attributes in benchmark reporting and they are qualitative measures of success for the project.

For example, in the previous period, you may have selected Happy as the Customer Satisfaction benchmark attribute option. In this latest period, you need to change it to Unhappy. Since a snapshot was not uploaded before the Window Close Date, you need to add the missing snapshot to the Projects Snapshot tab grid so that you can select the new attribute options for Touchstone to use when it calculates the average benchmark value at the program level.

There are two ways to add missing snapshots to a project:
  • Click Other Actions > Add Missing Snapshots to Add missing snapshot placeholders. This does not upload a schedule but it does allow you to enter the benchmark attributes for the missing snapshot periods.
  • Use the Submittals tab to Upload a schedule for a prior period. If you are the owner, owner-delegate, or in the SYSADMIN group, you can upload a schedule for a period that has already closed. In addition to the schedule, Touchstone also adds snapshot placeholders on the Snapshots tab for any other missing snapshots.