When you change or lost the device which contains your enrolled 2FA app, you must install and enroll the 2FA app required by your organization on your new device. You can continue to log in to Touch with your PIN or biometrics, however, you must provide a new 2FA passcode when it expires. Once it expires, you can set up your 2FA app on your new device.
To set up 2FA on a new device:
-
Tap
Deltek Touch to launch the application.
-
On the Login screen, enter your username and password, and tap
Log In.
Depending on your setup, you can use either your Maconomy, domain, Azure, OneLogin, or Okta credentials.
-
On the Maconomy 2FA Passcode screen, tap
Logging in from a new device? Click here to receive a reset token via email.
-
On the Enter Token screen, enter the reset token.
-
On the 2FA Account Setup screen, take one of the following steps:
- To enroll a 2FA app on the same device where Touch is installed:
-
Tap
Open 2FA App.
-
On the 2FA app, add an account or use an existing account then generate and copy a passcode.
-
On the 2FA Account Setup screen, paste or enter the passcode.
-
Tap
OK.
- To enroll a 2FA app from a different device where Touch is installed:
-
On the 2FA Account Setup screen, tap the link before the last step.
-
Scan the QR code using your authenticator app. After scanning the code, your account is added automatically.
-
On the QR Code screen, enter the passcode.
-
Tap
OK.