Introduction This introduction describes the basic principles behind the module Contact Management. Related Topics:Contact Companies and Contact Persons Contact Companies are those companies and organizations with which you or your company wants to get in contact. Events and Event Flows An event is an activity made in connection with a contact company or person, for example, the dispatch of a letter, a phone call, or a personal meeting. Campaigns Events can be assigned to a campaign via an event flow. Event Plans An event plan describes the events to be created as a result of the outcome of a previous event. Parent Topic: Contact Management HomeMaconomy User Guides Concepts GuideAdd-On ModulesCRM ConceptsContact ManagementIntroduction
Introduction This introduction describes the basic principles behind the module Contact Management. Related Topics:Contact Companies and Contact Persons Contact Companies are those companies and organizations with which you or your company wants to get in contact. Events and Event Flows An event is an activity made in connection with a contact company or person, for example, the dispatch of a letter, a phone call, or a personal meeting. Campaigns Events can be assigned to a campaign via an event flow. Event Plans An event plan describes the events to be created as a result of the outcome of a previous event. Parent Topic: Contact Management HomeMaconomy User Guides Concepts GuideAdd-On ModulesCRM ConceptsContact ManagementIntroduction