Credit Orders Fields

This section describes the fields and actions on the Credit Orders workspace.

Card Part Fields

Field Description
Credit Order Number This field displays the identification number of the credit order, which is allocated automatically by Maconomy and cannot be modified.
Customer Name This field displays the name of the customer to whom the order is credited.
Customer Number This field displays the customer identification number.

Card Part Actions

Button Description
+ New Credit Order Click this action to create a new credit order.
Click this icon to refresh data in the current workspace.

Click to display the list view.

Click to display the detailed view.

Save Click this action button to save changes to the current record. After saving changes, the record status updates accordingly, and the Save action button is disabled until additional changes are made.
Revert Click this action button to undo changes made to the current record, or to any of its lines.
Approve Click this action button to approve the current credit order. A credit order must be approved before you can carry out delivery and invoicing.
Note: This action is shown only for users with the required permissions, and when the job uses approval hierarchies, or follows a simple workflow.
Print Credit Memo Click this action to print the credit memo. You cannot use this action if the Credit in Job Cost checkbox is selected.
Other Actions

In the Credit Orders workspace, this drop-down list includes the following actions:

  • Print Draft - Select this action to print the credit order draft.
  • Transfer to Job - Select this action to transfer the credit order to Job Cost.
  • Copy Credit Order... - Select this action to copy a credit order. You can choose to copy all the information from the current credit order to the new one or change any of the details.

Credit Order Fields

Field Description
Customer

This field displays the information of the customer who returned the items, including their contact details and attention person to whom the shipping information is directed. Once order lines are created, you can no longer update the customer's name and/or identification number.

If you are creating a new credit order, Maconomy retrieves the customer information from the Customers workspace, but you can make the necessary changes.

Sales Rep. This field displays the name and number of the employee who serves as the sales representative for the current credit order. Maconomy automatically assigns a representative who commonly sells to the current customer, but you can update this field as needed.
Company This field displays the name and number of the company responsible for the credit order.
Approved This field indicates whether the credit order is approved.
Reference

This field displays the customer contact with whom you spoke about the credit order, if applicable.

Update the information as needed.

Bill to Customer

This field displays the bill-to customer's name to whom the payment information for the order is addressed. It also includes the bill-to customer's address, attention person, and additional contact details.

You can only update the bill-to customer name or identification number. After you select a name or number, Maconomy retrieves the bill-to customer's contact information from the Customers workspace automatically.

Job

This field displays the job that is linked to the credit order.

Update this information as needed.

Task

This field displays the task related to the credit order if it is linked to a job.

Update this information as needed.

Credit in Job Cost Select this checkbox to credit the order in Job Cost. You can only select this checkbox if the credit order is assigned to an open job. Once selected, you cannot use the Print Credit Memo action.
Preferred Credit Memo Date This field displays the customer's preferred credit memo date.
Currency This field displays the currency of the credit order. You cannot modify this field once order lines or charges are added to the credit order.
Price Breakdown This field displays the amount to be paid by the customer for the current credit order. Click the amount to display an info bubble with the details of the breakdown.
From Invoice This field displays the job invoice number linked to the credit order.
Date Credited This field displays the date the credit order was credited and cannot be modified.
Payment Terms This field displays the applicable payment terms for the current customer and cannot be modified.
Tax No. This field displays the customer's tax number.
Language This field displays the language to be used when printing credit orders. If applicable, Maconomy retrieves the language from the customer information in the Customers workspace, but you can update this field as needed.

Dimensions island

Field Description
Location This field displays the value for the Location dimension, if applicable. Update the field value as needed.
Entity

This field displays the value for the Entity dimension, if applicable. Update the field value as needed.

Project

This field displays the value for the Project dimension, if applicable. Update the field value as needed.

Purpose This field displays the value for the Purpose dimension, if applicable. Update the field value as needed.
Specification 2-3 This field displays the values for the Specification 2 to 3 dimensions, if applicable. Update the field value as needed.
Location Specification 1-3 This field displays the values for the Local Specification 1 to 3 dimensions, if applicable. Update the field value as needed.