Conversation Tab
This section includes the fields and descriptions for the Conversation tab.
Conversation island
Field | Description |
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Conversation Type |
In this field, you can select a conversation type. This is particularly useful to distinguish conversations belonging to the same object. For example, you have one conversation type for job information, and another for invoice selection. |
Database Relation | This field is read-only, and is based on the conversation type. |
Object Instance Key | Use this field to enter an instance key in order to link a conversation to a specific object. Alternatively, you can fill in the key fields and Maconomy automatically fills in the instance key. For each type, you can have only one conversation for an object. |
Key Field 1-3 | Use these fields to select which row the conversation is linked to. When you select a conversation type, these fields become available which then show the first key field for the specified table. For example, if you select JobHeader, the field shows JobNumber. |
Conversation Title | This field shows the conversation title. |
Actions
This section shows the actions available in the Conversations workspace.
Field | Description |
---|---|
New Conversation | Use this action to create a new conversation. |
Delete Conversation | Use this action to create a new conversation. |
Mark All as Read | Use this action to mark all your messages as read. |
Mark All as Unread | Use this action to mark all your messages as unread. |
Mark as Normal | By default, all conversations are tagged as Normal priority for all users. Click this action to update the current conversation's priority status from Pinned or Muted, to Normal. |
Priority settings are always employee-specific, so any priority you specify for a conversation will apply to you only. | |
Mark as Pinned | Click this action to set or update the current conversation's priority status to Pinned. |
Priority settings are always employee-specific, so any priority you specify for a conversation will apply to you only. | |
Mark as Muted | Click this action to set or update the current conversation's priority status to Muted. |
If you mute a conversation, you will no longer receive unread message notifications for that conversation, unless you are mentioned in a message. You still retain full access to that conversation. | |
Priority settings are always employee-specific, so any priority you specify for a conversation will apply to you only. | |
Unsubscribe | Click this action to unsubscribe from the current conversation. |
If you click this action, Maconomy displays a warning message to confirm if you want to proceed with unsubscribing. Once you unsubscribe, Maconomy automatically removes that conversation from your list. |
Parent Topic: Conversations Single Dialog Workspace