This procedure allows you to view all existing change management assignments. It can help you determine who is holding up the workflow. The grid remains empty until you save a change request and start the workflow steps. The table displays a row for each change request assignment on the step.
You can opt either to display the current step’s assignments or both the current and past steps’ assignments. Viewing the past assignments provides you with information about actions already taken on the change request.
To view change management assignment:
From the Navigation menu, click Workflows » Change Management.
In the List View grid, either select the change request that you need and click Form View, or double-click the change request in the Title column.
On the form Progress tab, in the Assignments grid, view the list of change request assignment.
You can also take any of the following actions:
On the grid toolbar, click Show Past Assignments.
Click History to display information about completed assignments and details on whether a change request is suspended, resumed, or cancelled.